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Security Systems in Portland
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Portland?

A security system is designed to protect your home. But what occurs when your home security alarms go off in Portland? What should you do to ensure you and your family are secure?

The most important first step is to remain calm. You should understand that your 24-hour monitoring specialists are always standing by to assist. Then take the steps described below to be prepared for any emergency.

Our Committed Professionals Are There For You

A security monitoring representative is instantly notified as soon as your Portland home security alarms go off. After a representative is alerted, they will contact you as quickly as possible to figure out what set off the security system. Your protection devices can trip due to a range of emergencies, including:

  • Burglary

  • Smoke

  • Flood

  • Accidentally setting off alarm

In circumstances where the alarm was set off by accident—like forgetting that your entry-point sensors are turned on when you unlatch a window or door— a representative will contact you and figure out if help is needed. Supply them with your predetermined password, and they will turn off the alarm.

In a true emergency, your representative will dispatch first responders, including police, fire, and EMS, to your home. They can also function as a contact point if you aren't at home. The monitoring agent will even inform authorities which component was triggered, increasing their preparedness for a potentially life-threatening situation. Then the agent will stay on the line with you to help you stay in control and instruct you on what the next steps should be.

Here’s What You Should Do if Your Alarm Goes Off In Portland

Getting roused from bed in the dead of night to your alarm echoing through your house can be incredibly scary—particularly if you don’t know why it’s going off. The smartest thing you can do is keep yourself in control and follow these steps:

  • In the first place, move to a safe place. Gather your loved ones as quickly as possible and get into a protected area within your residence or leave the premises entirely. It's a common tendency to feel like you need to deal with the problem on your own, but this can be incredibly dangerous. Alternatively, focus on attempting to keep you and your family members secure and let the professionals handle the crisis.

  • Second, take advantage of your home security app to stay connected with your monitoring team. They'll send responders who will be in transit to your home in a matter of moments.

  • Lastly, keep in close contact with your monitoring specialists and emergency responders. You can get conferenced in, so everyone is sharing information. Or, if you’re not able to get a direct call to your emergency providers, you can still receive alerts through text messages. Even if it’s only a false alarm, it's a good idea to thoroughly communicate to all parties so you will be ready should a real emergency happen.

Be Prepared For Any Emergency in Portland with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures your family and your home are well defended. With 24-hour monitoring, smart locking systems, and entry-point sensors, your property will become the secure environment you intended it to be. Create your ideal home security solution by submitting the form on this page or reach out to (503) 300-4377 to get started.

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