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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the tradition of providing a neighbor your house key. It does away with the need for physical keys or passcodes and permits you to control who has access to your Portland home and for how long. Learn more about how it works with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to tend to your plants, collect your mail, or exercise your dog when you leave town. In the past, you would just give them a house key. There’s now a better way. Thanks to ADT's Trusted Neighbor Feature, you won’t have to be concerned about doors left unlocked or lost keys. 

All you need is an ADT home security system, a Google Nest doorbell, a an automated door lock, and the ADT+ app that brings it all together. Here’s how it works: 

  1. You give access to a trusted person, like a neighbor or close friend, with the ADT+ app.
  2. Then, you define permissions. You can provide neighbors with timed access, permitting them to enter and depart during specific hours, or event-based entry. For example, if a box arrives, the system can unlock the door to let your neighbor move it inside once it authenticates them.
  3. Once you’ve programmed access, your Google Nest Doorbell camera with familiar face detection verifies your neighbor when they approach the door.
  4. Your ADT home security will disarm and deactivate the lock when the person is confirmed as an approved guest.
  5. You are sent real-time updates as your friend, neighbor, or family member enters and exits. The app also offers a complete history. 
  6. Once the trusted neighbor leaves, your smart door lock secures automatically to safeguard your home.

You can provide access for any individual you want, such as a pet sitter, a maintenance worker, or a partner who shows up when you’re out. This tool is also helpful during urgent situations, especially when you’re off site. To illustrate, if a water sensor goes off, your system can authorize event-driven access so a neighbor can switch off the water. Configuring permissions is simple with the user-friendly app. 

Boost Your Portland Home’s Convenience And Security

ADT Trusted Neighbor is an excellent example of how ADT makes your Portland home more connected and secure while simplifying your daily life. This feature isn’t only for neighbors and guests, as you’ll enjoy the face recognition and auto-unlock capability when you’re wrangling little ones or carrying in bags of groceries. When you're inside, the door fastens behind you automatically.

Request Your ADT Home Security System In Portland With The Latest Features

Benefit from tools like ADT Trusted Neighbor and Google Nest cameras with a new home security system in Portland from Secure24 Alarm Systems. A nationally known ADT dealer, we’re thrilled to deliver the latest advancements from the leading name in home security. Reach out to (503) 300-4377 today to design your package. Our knowledgeable team can answer any questions about ADT+, Google Nest cameras, and how to get everything working in unison.